Shop Policies

 

The Art of a Happy Heart Commitment…

My promise to you as we grow together…if I promise you the moon, I will give it to you with a handful of stars.  You are the heart of my small business, and I am so grateful for you. I will treat you the way you deserve.

The Art of a Happy Heart sacred adornments carry with them a piece of my heart and soul, and because I create each piece by hand with lots of love, it is my sincere intention that each creation that finds its home with you, resonates deeply with your heart. My desire is to see that your heart leaves happier because of our connection.

Feel free to connect with me so that I might help you with any questions or concerns; I will always do my best to fulfill the needs of your heart.

✦ Sneak a peek of The Art of a Happy Heart’s “RAVES & REVIEWS”! ✦

 

Accepted Payments

 

For ease and protection for everyone, The Art of a Happy Heart studio prefers to use PayPal for all payments. If you do not have a PayPal account, no worries! Simply check out as a guest, using a valid credit or debit card. Voilà! You’re all set! Message me if you have any questions regarding checkout; I’d be happy to help you!

✦ If something calls to your heart, but you need to make other arrangements, connect with me. ✦
I would be happy to work with you to arrange a payment plan. 

 

Packaging & Shipping

 

The Art of a Happy Heart packages every offering safely and securely with the utmost love and care in 100% eco-friendly materials! Doing so keeps shipping cost down for you, while being kind to the earth!

✦ Giving a gift and want to include a Love Note with the package? ✦
Connect with me to request a special message to complete your gifted work of heART. 

 

✦ Domestic ✦

All domestic orders are shipped by USPS First-Class mail.

✦ If you would like tracking and insurance for your package, connect with me before placing your order to add a shipping upgrade. ✦

✦ Ready-to-Ship…items will be shipped within 3-5 days after payment.

✦ Made-to-Order…items will be shipped within 1-2 weeks after payment. Please understand this allows me the time to gather materials and to create your work of heART.

✦ Custom orders…depending on the nature of your vision, a custom work of heART can take anywhere from 1-4 weeks to bring your vision to life. We will be working closely together and I will always keep you updated throughout the process. I will let you know the moment your order is on its way to you. Note: Custom orders must be paid in full before we begin the journey of creating together. 

 

✦ International ✦

All International orders are shipped by USPS First-Class International mail.

✦ A flat rate is offered for all International orders. I am happy to refund any shipping overages. ✦

✦ Please understand that shipping Internationally can sometimes hinder my ability to accommodate you in the ways I wish to. Sadly, occasionally there may be delays in shipping or additional customs or import taxes. Thank you so much for understanding that I cannot control these things, even though I truly wish I could.

 

Custom Orders

 

✦ Do you have a vision for a custom sacred adornment? ✦

I am so excited to create with you! With love and intention, we will mindfully co-create a wearable work of heART…a touchstone to support you on your journey. Message me at: theartofahappyheart@gmail.com! Let’s bring your vision to life!

✦ Custom orders must be paid in full before we begin the journey of creating together. ✦

 

Returns & Exchanges

 

My heart’s desire is to know you are 100% happy with your offerings! Should there be a reason you are not completely in love, connect with me within 3 days of delivery to return or exchange an un-used and un-worn item. I will do my very best to accommodate you and make sure you have a great experience.

✦ Custom heARTwork…due to the sacred and symbolic nature of these adornments, I cannot offer returns or exchanges on custom work. I will always make sure you have the final stamp of approval on your work of heART before it enters your hands. However, feel free to come to me with any questions or concerns you might have.

✦ Note…I know you will want to enjoy your sacred adornments for a very long time. Please remember your works of heART are handmade with raw and natural gemstones which can be fragile in nature. Please do not wear them in water and do your best to treat them with love and care.

 

Much Love

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Seller Information

The Art of a Happy Heart

Natasha Mandel ♥ Artist & Energy Guide

8184 East Main Street

Marshall, Virginia 20115

Connect: theartofahappyheart@gmail.com